Community Banking Branch Banker III - BB&T (Buena Vista, VA) in Lynchburg, Virginia For Sale
External Description: Line of Business: Community Banking Div Group Job Category: Administrative Support Workers Desired Skills: 1. Bachelor's degree 2. Demonstrated ability to handle multiple priorities under time constraints Essential Duties and Responsibilities: The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as primary contact for new account openings and cross-sell other products and services to clients and prospects through proactive and reactive client contact. 2. Support team sales process by acting upon or referring identified client needs to other lines of business (e.g., Retail Loan, Mortgage, Investments, Private Banking, Insurance, Small Business, Merchant Services).. 3. Serve as contact for client problem resolution and perform maintenance for current clients regarding deposit, credit, convenience and other products and services. 4. Employ BB supported service processes to ensure high-level of client service by performing basic client service maintenance (e.g. account reconciliation, address changes, stop payments, account closings, transfer, processing check orders). 5. Continue to grow in role and support team sales efforts by attending weekly sales, service, and product knowledge meetings. 6. Adhere to internal controls, operational procedures and risk management policies. 7. Responsible for attending applicable training classes and completing computer-based training. 8. Stay abreast of all changes in policies and procedures to ensure compliance with current guidelines. 9. Perform basic teller transaction such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, cashier?s checks and redeeming savings bonds. Perform more complex transactions, with assistance as necessary. Reports To: Community Banking (CB) Market Leader or CB Branch Banker Team Leader Line of Business: Community Banking Division Effective Date: 07/xxxx Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Associate's degree, or equivalent education and related training 2. Three years of client sales and service experience 3. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 4. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation 5. Ability to multi-task 6. Ability to speak fluent English 7. Ability to complete Bank training required for Branch Bankers 8. Ability to travel, occasionally overnight 9. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements Equal Opportunity Employer Minority/Female/Disabled/Veteran
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